We'd love to hear from you! Whether you have a question about your order, need help finding the perfect piece, or just want to say hello — we're here for you.
Get in Touch
📧 Email: support@glowknot.in
⏰ Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST
We typically respond within 24–48 hours on business days.
Our Location
📍 Hyderabad, Telangana, India
Grievance Officer
In accordance with the Consumer Protection (E-Commerce) Rules, 2020, for any escalations or unresolved concerns:
Name: Koteswara Rao P
Email: grievance@glowknot.in
Response time: Acknowledgement within 48 hours; Resolution within 1 month
Frequently Asked Questions
Where is my order?
Once your order is dispatched, you'll receive a tracking link via email. You can use it to track your delivery in real time.
Can I return or exchange a product?
Yes! We accept returns within 7 days of delivery for damaged or incorrectly delivered items. Please refer to our Terms & Conditions for full details.
Do you offer Cash on Delivery (COD)?
We currently support UPI, credit/debit cards, net banking, and wallets via Razorpay. COD availability may vary by location.
How long does delivery take?
Standard delivery takes 5–8 business days across India.