Shipping policy

Shipping Policy

Processing time: Orders are packed and dispatched within 1-2 business days of payment confirmation (Sundays and public holidays excluded).

Delivery time: 5-8 business days across India after dispatch. Timelines may vary during peak seasons, holidays or for remote pin codes. Delivery times are estimates.

Shipping charges: Free shipping on all orders within India.

Carriers: We ship via Shiprocket and associated courier partners.

Cash on delivery: Cash on delivery is not available. We accept prepaid payments only (UPI, cards, net banking and wallets shown at checkout).

Tracking: A tracking link is sent by email or SMS once your order ships.

We currently ship within India only.

Damaged parcels: If your parcel arrives damaged or tampered with, record an unboxing video and contact us within 48 hours at support@glowknot.in or 9876512345.